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Shipping Policy

Digital Delivery

After purchasing, a page with download links will load. You can access this page at a later time by clicking the link in your email receipt or visiting your account page via the link at the top. Also, if your account is connected to Facebook Messenger, a running list of messages will be saved there with download links. 

If you ever lose your link, have any difficulty downloading or need assistance, please contact me directly. Thank you! 

 

Domestic Shipping

Physical orders are carefully packaged and shipped within 1-3 business days. All physical orders are shipped via USPS, First Class mail or Parcel Post with tracking included. Typical delivery runs from 1-3 business days. Orders should arrive within 3-6 business days.

Shipping is a flat $7.95 for physical orders. Orders over $35 ship free.

Please double check your shipping address as we are not responsible for incorrect addresses. We are also not responsible for any additional postage that may be required if the package is returned due to an incorrect address.

Once your order ships, you will receive an update email with tracking number letting you know your order is on its way.  

If you require expedited shipping, please contact us prior to purchase.

 

International Shipping

Due to the size of Kelly Lollar Designs, we are unable to process international orders at this time.